When a storm rolls through West Hickory, West Hickory Roofing & Maintenance mobilizes immediately. Emergency tarping within 24 hours for exposed decking. Full inspection and documentation within 48 hours of the storm. Insurance claim filed within the week. We move fast because storm damage gets worse with every rain.
Our storm damage process is straightforward: free inspection, full photo documentation, direct filing with your insurance carrier, meet the adjuster on-site, and handle the repairs once the claim is approved. We don't ask for money upfront on insurance claims. You pay your deductible and insurance covers the rest.
Our Storm Damage Repair Process
Free Storm Inspection
Within 48 hours of the storm, our inspector is on your West Hickory roof. We check for hail impact, wind-driven shingle lift, cracked ridge caps, and any penetration failures. A full photo report is provided regardless of whether damage is found.
File Your Claim
Our office prepares the claim package: photo evidence, damage scope, material specifications, and repair estimate in Xactimate format. We file with your carrier and track the claim through to adjuster assignment.
Adjuster Meeting
We meet your insurance adjuster on-site and walk the roof together. Point out every area of damage documented in our report. If the adjuster misses something, we supplement with additional evidence.
Quality Restoration
Once approved, our West Hickory crew handles the repair or replacement at the insurance-agreed price. You pay your deductible. We do the work, file the completion paperwork, and you're done.
What West Hickory Customers Say
"Our neighbors recommended them and now we understand why. Meticulous attention to detail and they treated our home like it was their own."
"From the first phone call to the final walkthrough, everything was seamless. The team was courteous and efficient. Already recommended them to two friends."
"Responded fast and got the job done right the first time. Crew was polite, professional, and cleaned up everything. Would absolutely hire again."
Why Choose West Hickory Roofing & Maintenance for Storm Damage Repair?
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.
Local Company, Local Reputation
17+ years in West Hickory. We're not storm chasers from out of state. We live here, work here, and back our warranties because we're not going anywhere.
Insurance Claims Handled
We manage the entire process: inspection, documentation, filing, adjuster meeting, supplements, and repair. You deal with us, not the insurance bureaucracy.
No Upfront Payment on Claims
We don't ask for money upfront on insurance jobs. You pay your deductible after the work is complete. Your insurance carrier pays the balance directly.